Privacy Policy

At Flexion Infotech Pvt. Ltd. ("Company", "we", "our", or "us"), we commit to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or engage with our software development and technology consulting services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it. We collect information in a variety of ways:

• Personal Data: Personally identifiable information, such as your name, company name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as registering an account or filling out contact, support, and inquiry forms.
• Project Requirements Data: Information you share regarding your business, application ideas, workflow needs, wireframes, or technical specifications when requesting a project quote or consultation.
• Derivative Data & Log Files: Information our servers automatically collect when you access the Site. This follows a standard procedure of using log files for hosting analytics. This includes your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and the number of clicks. This data is not linked to any personally identifiable information and is used strictly to analyze trends and administer the site.
• Direct Communications: If you contact us directly via email or phone, we may receive additional information about you such as your name, email address, phone number, the contents of the message, and/or any attachments you choose to send.

3. Use of Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide, operate, maintain, expand, and personalize our website.
• Respond to product inquiries, project quotes, and customer service requests.
• Fulfill and manage project agreements, consulting sessions, and technical deliverables.
• Send you administrative information, updates, technical notices, and service-related communications.
• Communicate with you, either directly or through one of our partners, for marketing, newsletters, and promotional purposes.
• Understand and analyze usage trends to develop new products, services, features, and functionality.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Cookies and Tracking Technologies

Like most professional websites, Flexion Infotech uses "cookies", web beacons, and tracking pixels to store information including visitors' preferences and the specific pages accessed on the website. This information is used to optimize the user experience by customizing our web page content based on your browser type or other technical data.

Most browsers accept cookies by default. You can choose to remove or reject cookies through your individual browser settings, but be aware that doing so could affect the availability and functionality of our Site.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service tools. These third parties are bound by strict confidentiality clauses.
• Third-Party Advertisers: Our Privacy Policy does not apply to other advertisers or websites. If third-party ad networks or integrations display on our platform, they may use technologies like cookies or JavaScript that automatically receive your IP address. We advise you to consult the respective Privacy Policies of these third-party platforms for detailed information and opt-out instructions.
• Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information may be transferred to the successor entity.

6. Data Security & Storage

We use appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against interception or misuse.

7. Global Data Rights & Compliance

CCPA Privacy Rights (Do Not Sell My Personal Information)

If you are a California consumer, under the CCPA, you have the right to:

• Request that a business disclose the categories and specific pieces of personal data it has collected about you.
• Request that a business delete any personal data collected about you.
• Request that a business that sells a consumer's personal data, not sell your personal data.

GDPR Data Protection Rights

We want to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that weerase yourpersonal data, under certain conditions.
• The right to restrict or object to processing: You have the right to request that we restrict or object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request regarding CCPA or GDPR, we have one month to respond to you. Please contact us using the information provided below to exercise these rights.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Flexion Infotech Pvt. Ltd. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will use our best efforts to promptly remove such information from our records.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the Information Technology Act, 2000 of India, along with its applicable rules and amendments. If you are accessing the site globally, please note your data may be transferred to and maintained on servers located within India.

10. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date at the top of this document. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.

11. Contact & Grievance Officer

If you have questions or comments about this Privacy Policy, want to update/delete your data, or wish to exercise your data protection rights, please contact us at:

• Company Name: Flexion Infotech Pvt. Ltd.
• Email: [email protected]
• Address: Mota Varachha, Surat, Gujarat, India.